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Shipping

DOMESTIC SHIPPING

  • FREE Shipping Australia wide for orders over $90 AUD
  • Standard postage is capped at $9 Australia wide for orders under $85 AUD

All orders are posted via Australia Post. Once your order has been posted you will receive an email notification with your tracking ID which can be used to track the progress of your order.

Delivery times will vary based on your location. For all domestic metro orders please allow two weeks for delivery. If you are located in a regional area please allow up to 3 weeks.

Shipping times are merely a guideline and in most cases your order will arrive sooner. We are not responsible for delays in shipping times due to postage service delays or any other delays that stem directly from circumstances out of our control.

If your order has not arrived after the above stated time frames please contact Australia Post with your provided tracking number.

EXPRESS POSTAGE/RUSH ORDERS

We so don’t offer express postage at checkout. However if you are needing your items before a certain date please contact us at colleen@faithlaine.com.au to discuss rushing your order.

INTERNATIONAL SHIPPING

International shipping via Economy Air (no tracking or insurance) has been listed for the New Zealand, UK, US, Canada, Denmark, Germany & France . If you are from a country not listed above or you wish to upgrade your postage to 'Track & Send' please contact us at colleen@faithlaine.com.au to obtain a postage quote. 

IMPORTANT SHIPPING INFORMATION

  • Faith Laine does not accept any responsibility for damaged or missing mail once it has left our care/
  • Any orders that are 'Return to Sender' due to incorrect information supplied or order not being collected will incur additional postage fees if it is ti be redirected to another address. We do not take responsibility for any additional postage fees.